Customer Satisfaction Survey
Let us know what you think.

Our library staff wants to meet your needs. This survey is intended to gain your overall impression of the Library. If you ever have any specific questions about library services, materials, or online resources, please ask at a service desk. Please take a moment to answer these questions and let us know how we are doing.

1. How satisfied are you with our library services?

Extremely Very Satisfied Somewhat Not at all

2. How helpful is our staff?

Extremely Very Somewhat Not much Not at all

3. How satisfied are you with the library hours?

Extremely Very Satisfied Somewhat Not at all

4. How often do you visit the library or call for information?

Daily Weekly Monthly 4 times a year Twice a year or less

5. How often do you ask a library staff member for help?

Daily Weekly Monthly 4 times a year Twice a year or less

6. Would you like the library to offer additional library materials?

More books More periodicals Other

Please specify subject and/or type of media for "other":

7. Are you a...?

Student Faculty/staff Friends of the Library Alumnus Other

8. Please share your comments or suggestions about how we can improve our service.

Date Name (optional) Telephone (optional) email (optional)